Conflict: Practices in Management, Settlement and Resolution

S-CAR Book
E. Franklin Dukes
John W.Burton
John W.Burton
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Conflict: Practices in Management, Settlement and Resolution
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Publisher: St. Martin's Press

Conflict: Practices in Management, Settlement, and Resolution will be of interest to those who seek to understand which approach to conflict management is best suited to which kind of conflict. This work is divided into twenty-two chapters in five parts, With an introduction and an appendix. The appendix presents a guide to facilitated conflict resolution procedures. In the Introduction the authors introduce the terms and categories which will be used throughout the text. They sketch the types of conflicts which will be addressed, briefly describe failed mechanisms for managing such conflicts, and describe the consequences of those failures.

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